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Steep and High Roof Charges: When They Apply and How to Document Them

Steep and high roof charges are legitimate labor adjustments on roof claims. Learn when each applies, how to measure the affected squares, and what to photograph.

The RoofGenius Team• Updated November 3, 2026• 6 min read
Quick answer

Steep charges cover extra labor on slopes too steep to walk normally — commonly starting around 7/12 pitch with higher tiers for steeper slopes — and high charges cover roofs two or more stories above grade. Apply them only to the squares on the affected facets, using pitch and area from the measurement report, and support them with photos showing pitch and building height.

TL;DR
  • →Steep = pitch-based labor adjustment, tiered by slope
  • →High = story-based adjustment for roofs two-plus stories up
  • →Apply only to the affected facets' squares
  • →Measurement report pitch-by-facet is your evidence

Steep charges

Estimating systems commonly tier steep charges by pitch, for example one tier starting around 7/12 and higher tiers around 10/12 and 13/12. Exact thresholds depend on the pricing system the carrier uses, so match your request to the tier in their estimate format.

High charges

High-roof charges apply when the eave is two or more stories above grade, which requires more material handling and safety setup. Photograph the elevation with something for scale.

ChargeTriggerEvidence
SteepFacet pitch at or above the tier thresholdPitch per facet from report + pitch gauge photo
HighTwo or more stories at the eaveElevation photo
BothSteep facets on a tall elevationBoth, per facet

Common mistakes

  1. Applying steep to the whole roof instead of only the steep facets
  2. Requesting high charges on a one-story roof with a walkout basement on one side only
  3. No photo of pitch or elevation
  4. Squares not tied to the measurement report

RoofGenius measures pitch by facet and flags steep and high charges missing from the carrier estimate. See AI Supplements.

Q&A

Frequently asked questions

Are steep charges padding?+

No. They reflect real added labor and safety requirements, as long as they're applied to the correct squares.

Do steep charges apply to removal too?+

Many estimate formats apply them to both removal and installation. Match the carrier's format.

What pitch counts as steep?+

It depends on the pricing system. 7/12 is a common first threshold.

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